Support and Monitoring

Your systems under constant care, without downtime or surprises

Analytical and integration systems must operate without interruption. Every error, delay, or data access issue can cost time, money, and missed business opportunities.

That’s why we offer ongoing support and monitoring to ensure the stability, security, and optimal performance of your data and BI environment.

What does our support include?

Monitoring

Continuous tracking of system operations, ETL processes, and data sources

Incident response

Quickly resolving issues before they escalate into crises

Technical support

Assistance with the ongoing management of BI systems, data warehouses, and integrations

Updates and fixes

Keeping systems up-to-date and aligned with best practices

Cloud cost optimization

Regular analysis of resource usage and cost-saving recommendations

Backups and data recovery

Ensuring business continuity in case of failures

Why is it worth it?

Operational security – minimizing the risk of data loss and downtime

Fast response – shorter downtime in case of issues

Ongoing optimization – maintaining maximum system performance

Predictable costs – subscription or hourly package tailored to your needs

Access to experts – a team of data engineers and BI specialists always at hand

How do we work?

Initial audit – we assess the current state, configuration, and critical system points

SLA definition – we establish response times, priorities, and communication channels

Monitoring setup – we configure monitoring tools and alerts

Ongoing support – we respond according to the agreed SLA and propose improvements

Reporting – regular summaries of system status and service quality

Who is it for?

Companies using Power BI, Microsoft Fabric, SQL Server, Azure

Organizations with extensive data integration from multiple systems

Businesses where continuous data access is critical

Companies that want peace of mind and confidence that their systems are running smoothly

Stop worrying about your systems – we’ll take care of the rest

With us, your data and systems will be secure, allowing you to focus on what truly matters – growing your business.